QReg5 Design System

Error and information pages

Sometimes, unfortunately, something unexpected or unwanted happens when working in the quality registry. It is then important that the person using the system receives as good and clear information as possible so that you understand what happened and what you can do to move forward. Here we show the platform's error and information pages and in which situations they appear.

No session

The page is displayed when a user has lost their session. This means that the user has been completely or partially logged out of the registry and needs to log in again to continue working. It occurs after 30 minutes of inactivity.

Screen shot from a registry showing this message: About to be signed out. You have been inactive for more than 30 minutes and your browser session has ended. No unsaved data remains. You are still signed in with your SITHS card. If you close the browser and remove the card, you will be signed out of the system.<br><br>If you logged in with mobile SITHS (without a physical card), you do not need to do anything more, since you are automatically logged out of the quality registry.

Signed out

The page is displayed when a user has signed out.

Screen shot from a registry showing this message: You are now signed out. If you want to continue working, you must sign in again.

Page cannot be found

The page is displayed when the URL is incorrect or if the page has been removed or moved. As it may be a temporary error, the user can wait a while and try again.

Screen shot from a registry showing this message: The page cannot be found. Usually this is because the page is temporarily unavailable. Please try again in a moment.

Access denied

This page is displayed when a user does not have authorization to log in to the quality registry. It requires that an administrator has entered the user's permissions in the registry and on the units the user should have access to.

Screen shot from a registry showing this message: Login failed. Your access rights might have been changed by an administrator. Please check with your administrator and try again.

Unexpected Error

This page can appear when an error has occurred that causes the system to become unresponsive. All errors that occur are logged so that we can understand more and deal with this type of problem.

Screen shot from a registry showing this message: Something went wrong. We apologize for this! All errors are logged, to understand more about why they occur and prevent future problems.

Data is missing

The page is displayed when a user wants to see a report where there is no data. It is therefore not an error, but the report will be displayed as soon as there is reported data in the register so that its contents can be displayed.

Screen shot from a registry showing this message: The report contains no data. At the moment there is no data to display

Service unavailable

This page is displayed when the system is undergoing maintenance.

Screen shot from a registry showing this message: Due to maintenance work the service is currently unavailable. Please try again later